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How to Fix Canon Printer Offline Issue? [Quick Fixes]

Canon Printers are one of the most popular printer brands and offer several features to their users. But sometimes, you may face problems while using your Canon Printer machine. There are several issues that can hamper your work and makes you unable to use the printer. One of the common issues is “Canon Printer Offline” error messages that keep appearing while using the printer. 

It is very easy to troubleshoot Offline printer issues. Since the error bothers you a lot, it is important to apply proper solutions to resolve Canon printer offline issue. Here, in this article, we have mentioned common methods to bring your Canon printer an Online state. 

Why is My Canon Printer Offline?

There can be several reasons why your Canon printer says offline. In this part, we have mentioned some common causes of the Canon printer offline issues. A few such reasons are:

  • Improper default printer settings.
  • The printer status is by default set to Offline.
  • Inappropriate paper feeding in the tray.
  • Using damaged or faulty USB cables for connecting printer and computer.

These are some reasons why your Canon printer keeps going offline. Whatever is the cause of your problem, it is important to apply proper troubleshooting methods to fix the issue as soon as possible. 

How do I Resolve My Canon Printer Offline State?

In this section, we will look at a few methods to fix Canon printers offline Windows 10 or Mac OS. So, let’s start with each one of them in detail.

Method 01: Reconnect Printer to Wi-Fi

Reconnecting your printer to Wi-Fi can easily resolve Canon printer says offline will not print issue. Follow the below-given steps to reconnect it:

  • Locate and press the Wi-Fi button on your Canon printer.
  • Keep pressing it till the wifi light starts blinking.
  • When the Wifi light starts blinking blue light, press the WPS button of the router.
  • The light keeps blinking continuously till the available networks are found and get connected to the access points.
  • Once the device is properly connected, the light will stay on.

After completing the above steps, check whether you bring your Canon printer offline to online status.

Method 02: Restart Print Spooler

When you get the Canon printer offline Windows 11/10/7 message on your device, restart the print spooler service. For this:

  • Press the Windows + R keys together to open the “Run” dialog box.
  • Type “services.msc” in the Run search box and press the “Enter” key.
  • Now, the services window with several services will open on your screen. 
  • Locate and right-click on the “Print spooler” service and select “Properties”.
  • Then, navigate to the “General” tab. Locate and click the “Stop” option under the “Service status”, and press the “Ok” button.
  • Then, the service will get temporarily disabled. Now, visit the “Windows Explorer” and go to “C:\Windows\System32\spool\PRINTERS” to remove the printer files.
  • Click on the “Continue” button if the permission window pops up and select and remove all the files. Then, close the window.
  • Once again navigate to the “General” tab and click the “Start” button.
  • Now, change the “Startup type” of the print spooler to “Automatic” and tap “Ok”.

Once you are done with the above steps, reboot your system. Check if the “Canon printer is offline” message has been cleared by this method.

Method 03: Update Printer Driver

Updating the driver of your Canon printer can effectively fix Canon printer offline issue. Follow the below-given steps to know how to update the Canon printer driver:

  • Press the Windows + R key and type “msc” in the “Run” dialog box and press the “Enter” key.
  • Then, navigate to the “Device Manager” option and open the “Print queues” sub-menu.
  • Right-click on the printer hardware and choose the “Update driver” option.
  • Now, from the “How do you want to search for drivers?” pop-up, select the “Browse my computer for driver software” option to continue.

After successfully completing the Canon printer driver, reboot your system. Print a sample document to ensure your printer is fine.

Method 04: Reset Offline Printer

Many users recommend that resetting your printer can fix Canon printer offline Mac or Windows issues. All you have to do is:

  • Keep pressing the power button of your Canon printer for some time to shut it down.
  • Alternatively, you can disconnect all the power cables attached to your Canon printer.
  • After that, hold the power button or connect the power cable to switch ON your printer. 
  • Wait till the rebooting process is completed. 
  • At last, print your document to ensure whether the error persists.


Hope, these methods bring your Canon printer offline to online status. If you experience any problem while using the Canon printer, feel free to contact their technical support team. The tech specialists are available 24*7 to fix your problem.

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